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BDI

Treasury & deposits

Merchant Services

Card-acceptance, settlement, equipment, and support services offered to business customers.

Buying context

Why it matters

Merchant acquiring can support valuable business relationships while introducing chargeback, fraud, underwriting, and processor risks. The bank should understand who owns the customer and each obligation.

Due diligence

Questions to ask

  1. Which party underwrites merchants, sets reserves, investigates fraud, and bears each category of loss?
  2. How are interchange, assessments, processor charges, equipment, and bank revenue shown separately?
  3. What monitoring identifies changes in volume, ticket size, refunds, disputes, or prohibited activity?
  4. Who owns merchant data and contracts if the bank changes providers?

Alphabetical, not ranked

Company listings

The directory does not yet list vendors in this category. Companies can review the listing terms and contact Bank Data Insights to be considered.

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